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2026 Session

Budget Amendments - SB30 (Member Request)

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Chief Patron: Srinivasan
Co-Patron(s): Favola
Modernization of Virginia Case Management System

Item 338 #1s

Item 338 #1s

First Year - FY2027 Second Year - FY2028
Health and Human Resources
Department of Social Services FY2027 $10,000,000 FY2028 $0 GF
FY2027 $10,000,000 FY2028 $0 NGF

Language
Page 425, line 8, strike "$160,180,965" and insert "$180,180,965".

Page 427, after line 51, insert:

"F.1. Out of this appropriation, $10,000,000 the first year from the general fund and $10,000,000 the first year from the nongeneral fund shall be provided to the Department of Social Services to procure and modernize the Virginia Case Management System (VACMS) through the integration of optical character recognition (OCR) and artificial intelligence technologies.

2. The Department of Social Services and the Virginia Information Technology Agency shall partner to expedite the implementation of artificial intelligence technologies targeted at reducing Virginia's payment error rate."



Explanation

(This amendment provides $10.0 million GF and $10.0 million NGF the first year to the Department of Social Services to procure and modernize the Virginia Case Management System (VACMS) through the integration of optical character recognition (OCR) and artificial intelligence technologies. VACMS currently relies heavily on manual data entry and paper-based workflows that contribute to delays and administrative inefficiencies which contribute towards Virginia's problematic payment error rates. These inefficiencies affect service delivery and increase administrative costs across programs administered by DSS. These system upgrades will strengthen program integrity, support federal compliance, and improve operational efficiency, positioning the Commonwealth to better manage caseloads while ensuring timely and accurate benefits for eligible Virginians.)