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2020 Session

Budget Amendments - SB30 (Member Request)

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Chief Patron: McClellan
Community Behavioral Health Manged Care Requirements (language only)

Item 313 #62s

Item 313 #62s

Health and Human Resources
Department of Medical Assistance Services

Language

Page 296, line 15, insert:

"2.  Effective July 1, 2020, the Department of Medical Assistance Services shall amend its CCC Plus and Medallion 4.0 contracts with managed care organizations to include the following provisions:
a) Require managed care organizations to provide written notification to a provider by fax or email, within 72 hours of submission of a service authorization or reauthorization request for community mental health and rehabilitation services, excluding crisis services, that the submission has been received and is complete.

b) Require managed care organizations to approve or deny a service authorization or reauthorization for community mental health and rehabilitation services, excluding crisis services, within 10 calendar days of receipt.

c) Require that, in any case where a service authorization or reauthorization for community mental health and rehabilitation services, excluding crisis services, is not approved or denied within 10 calendar days of submission, the provider will assume to have approval to provide service and receive payment until date of denial.

d) Require managed care organizations to respond in writing by fax or email to all registrations and continued stay authorizations for all residential/non-residential crisis intervention and crisis stabilization services within 48 hours. If written notification of approval or denial is not provided within 48 hours, the provider will assume to have approval to provide service and receive payment for a period of up to 7 days from the date the registration and/or continued stay authorization request or until date of denial.

e) Require managed care organizations to provide written notice to all community mental health and rehabilitation service providers of the criteria by which they evaluate whether to include a provider in their network. When a managed care organization terminates its agreement with a provider without cause, the MCO shall provide written notice to the provider with an explanation of why the provider does not meet the MCO's criteria to be in its network.

3. The Department of Medical Assistance Services shall amend its contracts with managed care organizations to direct the MCOs to modify their contracts with providers to include the requirements from paragraphs a. through e. above."

Page 296, line 16, strike "3" and insert "4".

Page 319, line 38, after "services." insert:

"Any properly licensed and credentialed private-sector provider shall be eligible to provide all redesigned services, including Assertive Community Treatment, MultiaSystemic Therapy, Family Functional Therapy, Intensive Outpatient Services, Partial Hospitalization Programs, mobile crisis intervention services, 23-hour temporary observation services, crisis stabilization and residential crisis stabilization unit services."



Explanation

(This amendment requires the Department of Medical Assistance Services to amend its contracts with managed care organization to ensure service authorizations and provider terminations in community mental health and rehabilitation services are handled in a timely and transparent manner. In addition, language clarifies private providers are eligible to provide new services as part of the Medicaid behavioral health redesign.)