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2020 Session

Budget Amendments - HB30 (Conference Report)

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Medicaid Call Center Requirements (language only)

Item 317 #5c

Item 317 #5c

Health and Human Resources
Department of Medical Assistance Services

Language

Page 328, after line 27, insert:

"Y.  The Department of Medical Assistance Services and the Department of Social Services shall establish, by no later than July 1, 2021, a single phone number for the Cover Virginia call center and the call center operated by Department of Social Services such that the call is routed to the appropriate call center."



Explanation

(This amendment directs the Departments of Medical Assistance Services and Social Services to establish, by no later than July 1, 2021, a single phone number for the Cover Virginia call center and the call center operated by Department of Social Services such that the call is routed to the appropriate call center.)