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2024 Session

Budget Amendments - SB30 (Floor Approved)

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Enhance CommonHelp and Planning for the Virginia Case Management System (language only)

Item 334 #2s

Item 334 #2s

Health and Human Resources
Department of Social Services

Language

Page 401, after line 19, insert:

"H.1. The Department of Social Services shall develop a plan for improving the CommonHelp portal to ensure that individuals are able to apply for and manage their benefits in a clear and straightforward manner.   The plan shall determine whether it is most cost-effective to upgrade or replace the CommonHelp portal.  In addition, the plan shall detail options considered, costs, timeline, and specific functionality enhancements. The department shall submit the plan to the Chairs of the House Appropriations and Senate Finance and Appropriations Committees by September 1, 2024.

2. The Department of Social Services shall not proceed with replacement of the Virginia Case Management System (VACMS) until improvements to the CommonHelp portal have been fully implemented and until such time the General Assembly has specifically authorized a VACMS replacement."



Explanation

(This amendment directs the Department of Social Services to develop a plan for improving the CommonHelp portal hat would better serve individuals seeking or applying for assistance through the portal.)