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2022 Special Session I

Budget Amendments - HB30 (Conference Report)

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Customer Relationship Management System (language only)

Item 470 #4c

Item 470 #4c

Veterans and Defense Affairs
Department of Veterans Services

Language

Page 489, after line 13, insert:

“G. In purchasing and maintaining a new customer relationship management system, the Department shall consider functionality available through the integrated e-referral system managed by the Virginia Department of Health in order to leverage existing systems and avoid duplication to the maximum extent practicable."



Explanation

(This amendment directs the Department of Veterans Services to consider functionality available through the integrated e-referral system managed by the Department of Health as it purchases and maintains its new customer relationship management system.)