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2011 Session

Budget Amendments - HB1500 (Conference Report)

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DMV Select (language only)

Item 441 #1c

Item 441 #1c

Transportation
Motor Vehicles, Department of

Language
Page 381, after line 3, insert:
"F. In order to ensure the both the cost-effectiveness and equitable availability of DMV services, the Commissioner shall review the locations and workloads of the existing DMV Customer Service Centers and DMV Select Offices.  Prior to making any changes to the operations of the DMV Select program, the Commissioner shall consider: (i) the proximity of any DMV Select Office to a DMV Customer Service Center, (ii) the workloads and wait times at Customer Service Centers and DMV Select Offices in close proximity to one another, (iii) the length of time any existing DMV Select Agent has served in that capacity, and (iv) the ability of a DMV Select office to meet both the current and future business needs of the program as determined by the Commissioner.  Upon completion of this review, the Commissioner shall transmit his findings to the Chairmen of the House and Senate Transportation Committees, and the Chairmen of the House Appropriations and Senate Finance Committees no less than 30 days prior to the implementation of any substantial policy changes."


Explanation
(This amendment requires DMV to undertake a comprehensive review of DMV Customer Service Centers and DMV Select locations prior to making any changes to the operations of the DMV Select Programs.)